Returns, Exchanges & Refunds Policy | Intent Mx Store
Product Returns, Exchanges & Refunds
All Products Displayed On Our Website Inclusive Of All Motocross Gear Combos, Mx Gear Sets, Jerseys, Pants & Gloves As Well As The Entire Range Of Casual Clothing, T Shirts, Tank Tops & SnapBack Hats Through To The Health Supplements Line Of CBD Oil & Lifestyle Accessories; These All Come With A Guaranteed Exchange Or Return Program For Up To 30 Days From The Date You Purchased Your Products Through Our Online Mx Store. If The Products Meet Our Returns Guidelines You May Return Your Purchase For A Full Refund or Exchange For Alternative Size, Design or In Some Instances, You May Exchange Your Purchase With Another Product of The Same Value.
All Exchanges, Returns & Refunds Will Only Be Granted If The Products You’re Wishing To Return Are In The Original Packaging In Nes Condition. Original Condition Meaning With All Tags In Tact & No Damage To The Product Or Products Packaging. Always Check To Make Sure Your Delivery Contains The Correct Products & Sizes To Verify You’ve Received What You Ordered. Please Always Try Your New Mx Gear or Casual Clothing On To Verify The Sizes & Products Are Correct Before Removing Any Tags Or Disposing Of Any Packaging.
Refunds On Delayed Freight Service & Shipment Dispatch Time
No Refunds Will Be Granted On Products That Have Been Lost Or Delayed Through Any Third Party Vender Or Service Provider If An Active Tracking Number Has Been Issued. Considering The Current State Of The Global Economy You Can Expect Standard Processing Of Freight Service Providers & General Order Dispatch Time Being Disrupted Or Delayed. Please Keep In Mind Everybody Is Trying Their Best & You Will Receive Your Product Purchase As Soon As Feasibly Possible.
Simply Email Us At customerservice@intentmx.co, orders@intentmx.co
Or, By Messaging Us On Our Social Media Profiles Including Both Instagram & Facebook Messenger Help Chat.
Simply pay the return freight cost & email customerservice@intentmx.co with your invoice number & clearly explain what the problem is for a full refund or exchange product of the same value.
Product Warranty
Every product comes with a 30 day warranty from purchase date that covers all manufacturing faults, STRAIGHT OUT OF PACKAGING. Warranty is invalid & will not be granted for all mistreated products and/or damage caused from riding incidents.
For a replacement product;
Simply email customerservice@intentmx.co & include what problem you have experienced, a picture of affected area, your full name & invoice/order number. We will get back to you as soon as possible.
Any Disagreements or Complaints Regarding Any Negotiations Relevant To Any Return or Exchange Claims Please Email management@intentmx.co
